Creating Your First Chatbot
This section contains essential information and usage guidelines for understanding and creating chatbots inside Itzabot.
What is Chatbot Description?
The Chatbot Description provides a clear understanding of Itzabot’s AI-powered conversational assistant. It explains how Itzabot chatbots automate interactions, offer instant support, capture user data, and guide customers across multiple digital channels—without manual involvement.
Chatbots built using Itzabot leverage advanced NLP to understand intent, respond accurately, and deliver smooth, personalized conversations across websites, WhatsApp, Facebook, Instagram, Telegram, MS Teams, and SMS.
How to Use Chatbot Description
Below is the step-by-step guide to creating your chatbot inside Itzabot.
Open the Bots Section
From the left sidebar, click on “Bots”.
2. Create a New Bot
Click on “Create New Bot” to start building a new chatbot.
3. Select Chatbot Platform
Choose the type of bot you want to connect with (Website, WhatsApp, Facebook, Instagram, Telegram, MS Teams, SMS).
4. Select the Usecase of the Chatbot and accordingly it will apply the Chatflow to the Chatbot.
5. Configure the chatflow.
6. Double Click on the Component to open the Configure window of the particular Component.
7. Configure the General and Advance settings of the particular component.
8. Click on Classic Builder button to switch to Classic mode.
9. And the mode will be switched to classic.
10. Click on Import Template button to import the existing Chat Templates into your Chatflow or create new one from the scratch.
You may select from existing templates or skip this step to build your bot from scratch.
11. Click on "Test" button to test your chatflow on website or Landing Page.
12. Click on Install button to install the Chatbot on different platforms.
13. Navigate to Your Created Chatbot
Navigate to the chatbot you just created. Itzabot organizes all bots clearly so you can find yours easily.