A WhatsApp Bot allows businesses to automate conversations with customers on WhatsApp. It helps handle inquiries, capture leads, provide support, and send updates without manual intervention.

What You Can Do With a WhatsApp Bot

• Automatically reply to customer messages

• Share product or service information

• Capture leads and customer details

• Send order updates, notifications, and reminders

• Provide 24/7 customer support

• Route chats to live agents when required

Key Benefits

• 📱 Engage customers on WhatsApp, their preferred channel

• ⚡ Instant responses improve customer experience

• 🤖 Reduce manual workload with automation

• 📊 Track conversations and performance

Common Use Cases

• Lead generation and qualification

• Customer support and FAQs

• Order status and delivery updates

• Appointment booking

• Marketing campaigns and broadcasts

Requirements to Use WhatsApp Bot

• A verified WhatsApp Business number

• Approved WhatsApp Business account

• An active bot and configured chat flow

• Approved WhatsApp message templates (for outbound messages)