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SMS Bot

The SMS Bot in Itzabot enables you to automate conversations, notifications, and alerts through text messages. It helps you reach users directly on their mobile phones without requiring internet access or app installations.


📌 What is an SMS Bot?

An SMS Bot is an automated system that sends and receives text messages to interact with users. Using Itzabot’s SMS Bot, you can:

  • Respond automatically to user queries

  • Send alerts, reminders, and updates

  • Capture leads via SMS

  • Run SMS-based campaigns and workflows


⚙️ Prerequisites for SMS Bot Setup

To use the SMS Bot, you need:

  • An active SMS provider account (e.g., Twilio)

  • Account credentials (such as Account SID and Auth Token)

  • A valid SMS-enabled phone number



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